Position: Unit Operator
Reports to: Field Supervisor
- Must be 21 years of age or older at the time of hire
- Must possess a high school Diploma or GED (degree preferred)
- Possess (or ability to pass) a DOT Physical
- Must possess:
- a valid and current BLS for Healthcare Providers credential (preferred or obtained during orientation)
- Defensive Driving Credential (preferred or obtained during orientation)
- Acceptable Motor Vehicle Record (MVR)
- Strong interpersonal and communication skills
- Safely operates company vehicles in accordance with organizational policy, DHEC and ORS regulations.
- Response to and completion of transport requests for service for ambulatory and wheelchair-bound individuals as requested by dispatch.
- Candidates may be eligible for work on a Basic Life Support (BLS) ambulance
- Timely completion and submission of wheelchair transfer reports, where applicable
- Provides excellent customer service, including the safe lifting/moving of customers and patients.
- Completion of daily unit check sheets, ensuring all equipment is on-board and in proper working condition.
- Maintenance of station(s) and unit(s) in accordance with organizational policy
- Other duties as assigned
- Ability to lift, push, pull, and move wheelchair-bound individuals in a safe and efficient manner.
- Able and willing to be seated, standing, walking, etc. for lengthy periods of time.
- Ability to work in extreme temperatures and weather conditions.
- Ability to successfully mitigate stressful situations with co-worker, healthcare providers, customers, and the general public
- Flexibility to respond to emergency and non-emergency requests for service at any given time while assigned to a shift, including up until, and beyond, scheduled “off” times.
The Unit Operator is responsible for the oversight of operations associated with their assigned unit, for the duration of their shift. This includes communication with customers and patients, the public, dispatch, healthcare personnel, etc. In addition, the Unit Operator will be required to respond to various requests for service as requested by the communications center. All responses and customer contacts will require the efficient and timely completion of reports. Other duties may be assigned as availability and organizational needs allow. Above all else, the Unit Operator will serve with compassion and professionalism. This is an entry-level position with no prior experience provided. All training can and will be provided on-the-job. Selected applicants will be eligible to attend a Thorne sponsored Emergency Medical Technician (EMT) course, if desired.